Privacy Policy Terms and conditions
COMMONWEALTH PLYWOOD’S
PRIVACY POLICY
UPDATED ON 2023/09/22
Our Policy and its scope
We at Commonwealth Plywood Company Ltd and the affiliated entitiespart of our group ("Commonwealth Plywood Group", "we", "us", or "our") want you to understand how we collect, use and process your personal information.
This privacy policy applies to our website www.commonwealthplywood.com and other activities involving the processing of our customers' personal information.
| Category | Examples | Collection Purposes |
|---|---|---|
| Contact information | Full name, email address, phone number, mailing address |
To process your orders and purchases made online, on location or otherwise. To send services messages to you by email or SMS. To answer your questions and services requests. To send you information about our products by email, mail, SMS, or social media, for example, if you sign up for a newletter. To enable us to detect and prevent fraud. To help us personalize our website. |
| Date of birth | Day, month, and year of birth | Prevention and fraud detection |
| Payment information | Credit card number or bank information |
Take payments and make refunds. Fraud prevention and detection. |
| Contact history : phone, email or social media or other | Correspondence by phone, email or social media |
To guarantee a superior level of Customer Service and for employee training. |
| Photographs and video surveillance images taken at our premises | Recording from surveillance cameras |
Use of video equipment in and around our sites, facilities and buildings for surveillance and security purposes. We may share, if necessary and as part of a strictly controlled process, video surveillance images with police and fraud prevention agencies.
|
Please note that we may also use or process your personal information for any other purpose authorized or required by law.
To who we disclose Personal Information?
| Category | Explications |
| Materials or service Suppliers |
Some personal information may be shared with thrid parties who provide materials or services to us, for example to process or approve your orders and processing payments. We also use technology providers to host data collected and generated data by our business activities. |
| Professionnal Advisors | Your personal information may be shared with our legal, financial, accounting or other advisors to the extent needed to carry out our business activities or to comply with applicable laws. |
| Police and Government Authorities | We may receive requests from ppolice or other government authorities to access your personal information. We verify the legitimacy of every request before responding. |
Some of these third parties may be based or may share your personal information outside of your province of residence. By sharing your personal information with us, you are providing your consent for it to be shared and stored outside your province of residence. When such information is outside your province of residence, it is subject to the laws of the jurisdiction in which it is held and may be discloed to governments, to the courts or law enforcement or regulatory agencies of such other jurisdictions, in accordance with local laws.
However, our pratice regarding your personal information will continue to be governed by this Privacy Policy at all times and, in such a case, we will comply with applicable legal requirements to provide adequate protection on the transfer of the information to such other jurisdiction.
If you would like more information about how we communicate your personal information, please contact us as described in the "How to Reach Us" section.
How do we protect your Personal Information?
Rights to your Personal information
- View your personal information that we process;
- Request rectification of your incorrect personal information; and
- Withdraw your consent to the processing of your personal information.
If required or permitted by law, you may have additional rights, including:
- The right to control the dissemination of your personal information;
- The right to receive computerized personal information collected from you in a structured, and commonly used technological format, and have it transferred directly to another organization;
- The right to be informed of and to make observations regarding automated decision making; and
- The right to request information about the processing of personal information.
You also have the right to file a complaint through a competent privacy authority, particularly in the province where you reside, where we are based or where an alleged violation of data protection law has occurred, including, for example, the Commission d'accès à l'information du Québec.
To exercise any of these rights, please contact us as described in the “How to Reach Us” section.
Protection of children's Personal Information
How to unsubscribe from marketing communication
Remember, even if you choose to no longer receive our marketing communications, you will still continue to receive transactional or account-related communications about products or services you have requested on our website.
How will you be informed if this Policy is modified ?
How to Reach us ?
