Inside sales representative - Hardware
Inside Sales Representative | Hardware Specialist | Boucherville

Inside Sales Representative | Hardware Specialist | Boucherville

Commonwealth Plywood Distribution is a distributor of cabinetmaking materials offering a complete range and a unique service for architects, designers, kitchen designers and cabinetmakers. Serving our customers since 1940, the relationship of trust we have with our customers and suppliers sets us apart from the competition.

We are a small dynamic team where the atmosphere is positive and mutual support is privileged.

This is a full-time role as an Inside Sales Representative and we are looking for the rare gem to join our great team.

  What we offer:

  • Permanent position;
  • Full time, daytime; from Monday to Friday;
  • Competitive salary that varies according to experience;
  • Pay paid weekly;
  • Social club and lots of team activities;
  • Benefits plan.

   Key Responsibilities:

  • Take customer orders by phone, email, and other web platforms;
  • Respond to customer quote requests;
  • Develop and retain customer base by advising them on products;
  • Work with the external sales representative to maintain effective customer relationships.

     **For hardware, in addition to the above;

  • Provide various technical information to customers;
  • Ongoing training for the internal team, new team members upon their arrival, and when developing new products with manufacturers;
  • Internal support for other inside sales representatives with customer orders;
  • Various support with the external sales representatives team;

   Required qualifications and skills:

  • Dynamism, great interpersonal skills
  • High level of organization
  • Good ability to work in a team
  • Knowledge of the Office suite
  • Good stress management
  • Knowledge of English is an asset
  • Ability to manage several files at the same time

     **For hardware, in addition to the above;

  • Advanced knowledge of furniture hardware and/or cabinet assembly.

 
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